Disability Intermediaries Australia announces its success in securing a $440,000 grant from the NDIS Quality and Safeguards Commission under the Support for NDIS Providers Program.


Disability Intermediaries Australia (DIA) is pleased and excited to announce success in securing a grant from the NDIS Quality and Safeguards Commission (NDIS Commission) as a part of the Support for NDIS Providers Program.

The grant, secured on 15 June 2020 and totalling $440,000, is in support of DIA’s Supporting Intermediary Providers (SIP) Program. SIP Program over the next 18 months will deliver critical information to Intermediary Providers (Plan Managers and Support Coordinators) to assist them to register, deliver quality service and build capability within the NDIS.

On the success of the grant, Mr Jess Harper, DIA CEO said:

“DIA is delighted to have been successful in this Grant process with the NDIS Commission. DIA is at the forefront of Intermediary service thinking and is driving quality and service approaches within the sector to achieve outcomes for people with disability and the NDIS. This grant secures the development and implementation of the SIP program which will deliver much needed clarity, information, resources and tools to the Intermediaries market.”

The SIP program will support, develop, and strengthen the NDIS Intermediaries market. This program will deliver practical and targeted resources and tools to assist Intermediary providers to meet their responsibilities under the quality and safeguards arrangements. The SIP program will support provider continuous improvement and will deliver practical information to retain and attract high quality Intermediary providers to the NDIS market.

Key program activities, for both Plan Management and Support Coordination, include the development and implementation of:

  1. A Quality Management Framework (QMF);
  2. Online Intermediaries Resource Hub;
  3. Targeted Education Products;
  4. Communities of Practice;
  5. Practice Quality Culture; and
  6. Resources and Tools.

Intermediary supports are revolutionary and innovative, with both Plan Management and Support Coordination first introduced as disability supports as a part of the roll out of the NDIS. This grant will provide much needed support, information and tools for Intermediary providers and encourage further innovation and increased quality in service delivery.

More information about the NDIS Commission’s Support for NDIS Providers Program can be found on NDIS Commission website.