Have Your Say: Definition of a NDIS provider. Consultation with the disability community is critical to the government’s decision making on the implementation approach for a new regulatory model for the NDIS.
In December 2023, the Independent Review of the National Disability Insurance Scheme (NDIS Review) recommended the Australian Government “develop and deliver a risk-proportionate model for the visibility and regulation of all providers and workers in the NDIS and strengthen the regulatory response to long-standing and emerging quality and safeguards issues”.
In February 2024, the government established the NDIS Provider and Worker Registration Taskforce (the Taskforce) to provide expert advice on the design and implementation of the new graduated risk proportionate regulatory model proposed by the NDIS Review.
Following extensive consultation with the disability community, the Taskforce advice was released on 2 August 2024. The Taskforce made several recommendations on a new regulatory model that will require further consultation with the disability community. The Taskforce recommended changes to the definition of an NDIS provider in the National Disability Insurance Scheme Act 2013 (NDIS Act), and registering providers within that definition.
Changing the definition of an NDIS Provider will underpin the NDIS regulatory model, enabling the NDIS Quality and Safeguards Commission (NDIS Commission) to focus on registration of providers based on the risk of the supports they provide. This consultation seeks the views of the disability community, the sector and other members of the public on which providers should be required to register with the NDIS Commission to provide supports to NDIS participants in the new model.
The committee accepted written submissions addressing the terms of reference and conducted a survey to gather community feedback on the experiences of families and carers in accessing support services for children with additional needs. The findings from the inquiry will help develop Thriving Kids.
Consultation is open until 28 February 2026.
Your feedback will help shape the definition of a NDIS provider and what organisation types need to register.
To share your thoughts or find out more, visit Getting it Right: A New Definition for NDIS Providers – Australian Government Department of Health, Disability and Ageing – Citizen Space.
DIA notes the awkward timing of the release of this consultation on the Friday afternoon right before the holiday period. Many people in our sector and the disability community have committed significant engagement efforts over 2025 and the coming holiday period often brings reduced supports and high care loads for family. In order to reduce the load on DIA members and the sector over the holiday period, DIA will review and provide analysis, tools and more after the holiday break in the new year.
DIA is a members-based organisation. We are only able to do the work that we do because of the ongoing support of our members. Thank you to all DIA members that continue to support the work we do. If you’re a provider delivering Support Coordination or Plan Management are not yet a member, you should consider joining.