The NDIA have released the successful recipients of its Support Coordination Quality Supports grant program — a $2 million initiative originally announced by The Hon Amanada Rishworth back on 6th February 2025 . This grants program is designed to test and inform what “quality” service provision and what underlying service costs look like for Support Coordination.
The Support Coordination Quality Supports Program is a closed grants-based program. The NDIA invited a select group of organisations that provide Support Coordination (SC) to apply for a grant. Only providers who met the eligibility criteria set out in the Quality Supports SC Pilot Grant Opportunity Guidelines have been invited to apply for the SC pilot grant.
At this time, the NDIA has chosen to not publish a full list of successful invited applicants on its website, instead choosing to direct interested people to search for the successful invited applicants on the Governments GrantConnect page .
Initial searching of GrantConnect appears to indicate that just 3 invited organisations have been successful. With a total of around over $55,700 grants awarded of the proposed $2M in grants. The intent for the findings of this program is to inform future policy and pricing decisions that will shape the entire Support Coordination sector.
DIA is not commenting or raising concerns on the quality of the providers who have been successful and awarded grants, or indeed those providers whom have not successful in their application.
DIA, however, is concerned with the scope of the program with the current limited representation of the sector. The Support Coordination market is diverse and highly specialised. Right now, quality Support Coordination businesses are closing their doors at an alarming rate due to 7 years of price cuts in real terms. The volume and organisational structure of the current successful grant applicants do not appear to provide an adequate basis for statistical, structural or quality analysis, and may not represent the diverse range of organisational structures and service models recommended through both the NDIS Review and the Disability Royal Commission.
DIA is actively engaging with the NDIA on the scope and process of this program. DIA will provide a further update and analysis of this program as more information becomes available.