– Disability Sector Admin and Policy Officer
– Contract to 17 December 21 with the possibility of extension.

– Work from home.
– Reporting directly to the CEO.

  • Do you have experience in the Disability Services and/or the NDIS?
  • Do you have excellent writing, admin and analytical skills?
  • Are you interested in using these skills to make a difference and help others?
  • Would you like to join a small, rapidly growing and progressive organisation?

About Disability Intermediaries Australia

Formed in late 2018. Disability Intermediaries Australia (DIA) is Australia’s peak body for non-government disability intermediary service organisations and practitioners. DIA members deliver Support Coordination and Plan Management services to 1 in 4 NDIS Participants.

We are a small and dynamic organisation. DIA is dedicated to driving improved quality and standards within the Disability Intermediaries Support Market. We are driven and hands-on working to tight timelines on a variety of projects.


The Role

DIA is looking for a suitably skilled individual to take on the role of Admin and Policy & Officer. This position will support member engagement, undertake general administration duties and the development of policy for Plan Management and Support Coordination markets.

To achieve the desired outcomes for DIA you will need to be:

  • self-motivate;
  • an effective team member;
  • a real hands-on doer;
  • capable of working unsupervised;
  • able to undertake admin tasks;
  • capable of developing tools and resources;and
  • able to effecively engage with stakeholders.


The Candidate

To be successful in this role you will need to demonstrate an ability to:

  • Work independently and show judgement in progressing decisions appropriately;
  • Anticipate and identify policy issues, undertake research, analysis and conceptualise solutions;
  • Consult with members to implement and drive DIA projects and strategies;
  • Develop and implement processes, procedures and tools that support the delivery of high-quality service for people with a disability;
  • Build relationships across the sector;
  • Maintain an understanding of issues and risks impacting the disability Intermediaries marketplace (Plan Management and Support Coordination);
  • Develop and publish media statements, talking points, website articles, social media posts and communication to members;
  • Champion evidence-based research working with the CEO and external academic experts; and
  • Manage membership records, membership applications and renewals.


Desirable Skills and Knowledge

  • Understanding of the Disability Intermediary Service Market (Plan Management and Support Coordination);
    Project management skills;
  • Engagement and Stakeholder Management Skills to build working relationships internally and externally within the Disability Intermediary services sector (Plan Management and Support Coordination);
  • Highly developed organisational and time management skills;
  • Website (WordPress) and social media platforms (Facebook and LinkedIn etc) posting and content skills; and
  • Proven briefing, policy and writing skills.


Desirable Experience & Qualifications

  • Previous experience working with stakeholders (NFP members and government);
  • Experience working within the Intermediaries Sector (Plan Management and Support Coordination);
  • Experience in research, evaluation and policy or standards development; and
  • Tertiary or industry qualifications in disability services, business, commerce, law, government or public policy would be highly regarded.



DIA is an inclusive workplace, as such people with a;

  • Disability;
  • Aboriginal and/or Torres Strait Islander heritage; and
  • Culturally and linguistically diverse background
    are encouraged to apply.



An attractive total remuneration package ($85,000 to $100,000 TRP) including salary packaging options and 9.5% superannuation, is available to the successful applicant dependent on skills and experience.



To apply for this position, please email your application containing:

  1. A cover letter highlighting your suitability for the position; and
  2. A current resume.

Applications should be emailed to the CEO of DIA:

Applications close: COB Wednesday 31 March 2021.